Bachmann Online Forum

Discussion Boards => Large => Topic started by: Chris9017 on December 20, 2016, 02:55:22 PM

Title: Update parts inventory for the Spectrum Mogul
Post by: Chris9017 on December 20, 2016, 02:55:22 PM
Hello

I am trying to order parts for the new Bachmann Spectrum Mogul because I am performing a restoration on an old Spectrum Mogul and hope to have the operating crosshead pump, and metal gear box.

However, the online parts inventory for the Spectrum Mogul is such a MESS!!!
You have parts from the Industrial Mogul that don't belong in the Spectrum Mogul's parts listing, and not enough parts are shown.

I have been trying to call the parts department for the past week, but every time I'd call, I've been left hanging on the line.

A couple weeks ago I spoke with the person in charge of the parts inventory, and he told me to call back in 2 weeks.
It's been 3 weeks, no change to the parts inventory, and I really need to get these parts.

I hope I can get an answer soon.

Thank you.