Bachmann Message Board

Discussion Boards => General Discussion => Topic started by: Pacific Northern on August 01, 2008, 01:54:25 PM



Title: Parts Ordering - Crashing error messages
Post by: Pacific Northern on August 01, 2008, 01:54:25 PM
Mr. B. When I try to order  a part from the Bachmann Parts section I can log in, identify the item the Product Code: H11409 ( the two HO trucks with the electrical contacts and washer and screws) When I complete the order I get an error message.

I have tried to contact the service department but I only receive the standard message of sending the item in for repair and the associated costs. There is no need to send the engine in for repair. I just need to be able to order the parts.

I replied to the e-mail from your service department as it is obvious that they missed the part of what I need. An electrical contact for one of the tender trucks.


Title: Re: Parts Ordering - Crashing error messages
Post by: Yampa Bob on August 02, 2008, 09:40:26 PM
This new site format has been crashing my computer every day. I need to order some parts, but after hearing all the problems I will just do without.


Title: Re: Parts Ordering - Crashing error messages
Post by: pdlethbridge on August 02, 2008, 09:53:12 PM
have you tried sites like tower hobby or wholesale trains?


Title: Re: Parts Ordering - Crashing error messages
Post by: Pacific Northern on August 06, 2008, 09:46:59 PM
pdlethbridge

Why would I order specific Bachmann parts from Tower Hobby or Wholesale Trains?