Jeeze.
As many people will attest to, I'm no corporate brown-noser.
But, do you think a post in all caps will improve customer service, or make people want to help more?
Polite requests, positive feedback when something good happens, and objective, constructive criticism when things don't go right, this stuff works.
Do you like being yelled at? Does it make you like the person yelling? Do you feel like going out of your way to help someone yelling at you?
Honestly consider those questions.
Regards, Greg
As many people will attest to, I'm no corporate brown-noser.
But, do you think a post in all caps will improve customer service, or make people want to help more?
Polite requests, positive feedback when something good happens, and objective, constructive criticism when things don't go right, this stuff works.
Do you like being yelled at? Does it make you like the person yelling? Do you feel like going out of your way to help someone yelling at you?
Honestly consider those questions.
Regards, Greg