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Messages - Hartz

#1
Hello.
I have 7 Bachmann n scale diesel locomotives, some w/rapido couplers and some w/knuckle couplers.  Two of the locos have no coupler at the rear.  All my cars have rapido couplers. So I need to set up 2-3 cars w/rapido at one end and knuckle at the other end.  What Bachmann truck/coupler is the best for doing this?  Is there a video or detailed written instructions for installing couplers of either style on Bachmann locomotives?
Thank you for you help.
Hartz
#2
General Discussion / Bachmann service
January 23, 2017, 07:02:41 AM
Hello,
I am new here.  I'm a 71 year old retired kid getting started with N Scale.  From a train shop, I acquired four used EMD GP40 Locomotives. One is Lifelike, and the other three are Bachmann. The lifelike and one Bachmann ran good and no matter what I did, the other two Bachmanns wouldn't run so researching the Service Department of Bachmann Trains I sent them in to be repaired or replaced.  I got my notice that they were repaired and on the way back to me but I didn't get a bill for the $25.00 per locomotive charge That is typical for the service.  I don't know of many other companies that will take care of customers like this.  These are used Locomotives and they came back to me with a new  chassis for each.  In my research on model trains I find there is a group of mover/shaker companies of which Bachmann trains is commonly thought to be in the lower levels by price/quality etc.  From my point of view, Bachmann Trains is at the top for customer service.
I thank Bachmann Trains for getting me on the right track for my new N Scale experience.
Hartz