First, thank you to the "Backmann", whoever you are, for getting back to me right away and for hosting this forum. I belive this is the place to talk about this kind of thing and/or if there is a better place, please let me know.

Sorry to have started everyone on a sore subject .

I am new to the hobby and honestly do not want to spend my time tinkering and repairing something that I bought brand new.  I bill $105 per hour for my time plus expenses and travel time as a marine mechanic and sailboat rigger which is to say, I can fix it if I wanted to. I would rather spend my time with my son running the trains and making up games then getting frustrated because the train keeps falling off the track.

I am waiting for delivery of a new Proto2000 and Backmann 61701 loco and some new Bachman stock cars and if they do not work on the switches after I have made recommended modifications to the switches I will be sending them back for replacement as I have to assume they are "defective" and I really hope the replacements do not suffer the same derailment issues. I will pay more for ones that work!

Just to put things in perspective, I have to belive the EZ track product is designed to attract newbies to the hobbie. Only in that regard can I that it is a poor product. Without getting into detail, it is easy to see how to rebuild the switches to make them work better, but as a newbie, I would much rather spend a few extra dollars per unit to get ones that work as is.

Honestly, if there is an upgrade for these switches from Bachmann and/or another that will work instead with the track (without having to replace all the track) please let me know.

I'll keep you all posted. Thanks, ed

hi all,

I find myself here with the same problem that others are reporting with HO loco and cars derailing in the switches. I am more then a little dissapointed given that I bought the "my first track" kit so as to avoid having to reinvent the wheel and would have a set I could rely on to have fun with my son with. Not the case, poor product.

I just ordered several sets of metal wheels for my cars as it seems this may help but I do not know yet. I made the other recommended changes with some improvement but 1/3 the time I still have the cars derail.

Has backmann replied to anyone's questions on this? Is there a solution or recall for the switches so I can get ones that work?

Thanks for the help,

ed

hi all,

I find myself here with the same problem that others are reporting with loco and cars derailing in the switches. I am more then a little dissapointed given that I bought the "my first track" kit so as to avoid having to reinvent the wheel and would have a set I could rely on to have fun with my son with. Not the case, poor product.

I just ordered several sets of metal wheels for my cars as it seems this may help but I do not know yet. I made the other recommended changes with some improvement but 1/3 the time I still have the cars derail.

Has backmann replied to anyone's questions on this? Is there a solution or recall for the switches so I can get ones that work?

Thanks for the help,

ed