Hi.  I have an RS3 with factory value sound that I need some advice on. I use a Digitrax Zephyr for my control station.

The unit has not been run in 7 or 8 months. It now seems to be stuck in the "quiet mode" according to what I read in the Bachmann/soundtraxx web pages. The sound works fine when forward or reverse is selected and the throttle set at 15 or above. Moving to brake or setting the throttle to zero causes the sound to slowly shut off.

I have programmed factory reset using both CV8-8 and CV30-2 and received the blinking lights but no sound as per the instruction manual. I tried both direct and ops programming modes. According to the manual the problem should be solved by setting CV113 to zero, which turns off the quiet mode. This didn't help.

I hope someone has worked through this before and can offer some advice. Thanks.

Steve

Hello: While adjusting the sound on the RS3 I must have messed up , the engine operates backwards now. It always used to run in the selected position.

The Bachmann CV sheet and the loco instructions do not include any reference to changing the direction of travel. I use a Digitrax Zypher and mostly Digitrax decoders and changing the direction is a snap with them. I'm sure the problem is "user" error so any help would be welcome. Thanks

Steve

Good morning all.

I am happy to write that Bachmann did contact me and will replace the EZ DCC for $20.00.  This is quite generous of a company to do and I thank them and all of you for your interest.

Steve

Since I fried my EZ DCC I took some advice to contact Bachmann about repair options and costs.  I e-mailed customer service as requested on the web site. I received an acknowledge and was advised that I would receive an answer via e-mail. I waited three days for the answer that never arrived, I then decided to try a phone call.  That was answered by a rude sounding automated voice message telling me to leave my information and Bachmann would contact me via a phone call. Two days later still no phone call. 

I had been considering purchasing a Dynamis system to replace my fried unit but this lack of support has forced me to order a competitors system instead. Bachmann makes fine products but in my opinion it stops there. Thanks for reading this.

Steve

I think I goofed up. My unit was plugged into the outlet and as I was plugging in the track connector I accidentally touched the track plug to the I/O port. There was a little electrical arc and the unit went dead. 

Is there a fix for this or do I have to spend next weeks grocery budget on a new DCC system? Thanks much.

Steve

Hello:  I may have goofed. I just ordered two DCC equipped  Bachmann sd40-2 engines. We only have a DC wired layout. Will these units run on a regular DC layout.  Thanks

Steve