Hi,
I wasn't getting any help on the n scale page so I thought I would move it tothis location

I am having a couple of problems with my N scale EZ switches
the problem maybe connected

#1) delrailing, when the train enters the switch they derail, all 3 engines
I have a Bachmann 0-4-0 switcher, a 4-4-0 (the prairie flyer trn st one), and a Life Like Proto 2000 Alco SWB, and the all do it (the cars roll fine btw)

#2 I just bought 7 of these remotes switchesand 6 of them don't work electronically, (you can hear the motor "switch" BUT the switch points don't move, Is there anything I can do to fix these problms other than taking the items back to the store?

THANKS

I just purchased a 484 Empire Builder kit

It has been ran about 3 hours MAX and today when I got home I turned on the pwr pk and it ran fine for about 20 mins, I turned it off to eat supper and come back to run it again and When I turned it on the only thing that happened was the light came on, the instructions said DO NOT return to the store, so what do I do and what can be expected, will Bachmann send me a new unit? Do I return it any way and exchange it for a new unit?

It was purchased at Hobby Lobby as that is the only "train store" for 90 miles