Great!

Now I have to hunt up my receipt - I didn't steal it.
Hunt up an outside box!
Re-package the d... thing.
Pay postage back to Backhmann and wait until it arrives there and then back to home track.
It would be a lot more simple if they would just mail the missing parts.
Maybe my last Bachmann car of this "quality?"
Jack

Greetings!
A great little locomotive. I have had no complaints. I have only run it for about an hour because of lack of room but it looks great.
Jack L. Mette

 
Oops! My car has been standing on 4 sections of track and not moved since I placed it there right after it arrived. I had paid no attention to the journal covers until I received your note. I got up and went to take a look see and there are 5 (five) journal covers missing!

Will Bachmann replace the car? I bought it from Trainworld in New York and it arrived by UPS. I was very careful in handling it as it was such a nice looking car.

Does anyone make replacement journal covers (brass) and/or step(s)?

I will think twice before spending $100.35 (including shipping) for any other Bachmann product. A few bad apples cand destroy otherwise good products. I had plans for a flat car this month but will wait and see what Bachmann plans to do with the defective product that I recently bought.

I do not like to complain but I do like a nice looking (complete) boxcar.

Thanks for any help,
Jack

Oops!
The part missing is #00H01
Thanks,
Jack Mette

Dear Mr. Bach Man,
Greetings from Roswell, New Mexico!
I ordered an SP boxcar #88096 (SP car #38) and one of the" steps" on the side was broken or missing. I called the company and was told that they have no correct size replacement available. I did receive a larger  black (unpainted) step from Bachmann, ... but it looks out of place on such a fine car. Can you help, Please?
If such a step replacement is available, please send to:
Jack Mette
209 East Hammond Street
Roswell, New Mexico 88203

 
Dear Mr. Bach Man and All,
Greetings from Roswell, New Mexico!
Today, July 18, 2007, I placed an order for the SP narrow gague box car #88096. It looks great in the web photos.
Maybe, God willing, next month I plan to order the SP flat car.
I would like to add my  $.02's worth and suggest an SP whale back loco and caboose or maybe a comb. car.
I plan to build a 6'X 15' X 7' shelf layout on our new front poarch. How wide would you suggest the shelf be to make the quarter curves? Would 2' be wide enough? or maybe 30"? I know 2' would be the cheapest but I thought I had better ask the experts.
I have had trouble attempting to post but it was worth it to see your new forum. Thanks for any help that you can give me.
Jack Mette