Quote from: Frisbeguy4 on January 11, 2024, 12:41:33 AMHello,
I have contacted the company and I received an  email from them saying that the parts are not available anymore.  Does anyone know or have any idea of how I can purchase 4 screws that hold the plastic body to the metal frame and the screw that holds the truck to a metal part that holds it to the metal frame?

Quote from: Len on January 13, 2024, 10:30:27 AMAlmost all of the screws used in the Williams/Williams by Bachmann diesels are listed on pages 6 and 7 of the 'O/Williams' "Universal Parts" lisings. There's not a lot of variation in the screws used on different diesel locos:


Len

Some people have less than no reading comprehension and could tear up a crowbar in a sandbox! JMHO

Quote from: Len on January 12, 2024, 02:36:17 PMWhen my repair shop was open I got almost all the screws I needed for Williams/Williams by Bachmann locos from these guys:
http://www.microfasteners.com/

Len

Thanks for the link, Len. But that won't do the OP any good without knowing what the part number is for body screws! Just sayin

For the body screws if you don't have any at all, take the body to the hardware store and look through the bins for something that works. I needed a couple screws, so I took one off another loco and found something at ACE that worked. It's slightly larger than the stock screw but does the job. I'm not sure I understand your 2nd question, but you'll probably have to do the same with that screw as well, just take the one with you to compare. It's that or go on E-bay and buy some locos are start stripping them for parts. The body screw has threads that look like a wood screw, just so you know.
It's really a sad commentary that Bachmann is letting the brand die by not coming out with anything new or providing any support or parts for the products already out there! Good Luck

I have noticed this the past few years, and I agree totally! Thank you for being man enough to call them out on it. I stand behind you as well, and will also yell at them about this! I also see that your prices have gone through the roof. WTF?

You could also just flip the wires at the solder lugs on the motor as well.

Well I'l be a suck egg mule. Dude said it's a Williams, it's a e-bag item. I pulled the cab off and there's no markings as to the maker, but the trucks, and power pick ups sure look like Williams. Are parts interchangable?

671- Im leanin in that direction as my thinking is the same. Just wanted to get opinions before jumpin in.

Quote from: phillyreading on January 27, 2013, 05:25:03 PM
Have you tried reversing the motor wire plug-ins at the circuit board? That should change the starting direction of the motors or swap the shell around on the C628 Alco.

Lee F.

No, and even if I do I'm sure it will start in N, I don't want that!

Like mentioned in subject, the previous owner has done some things to it that I like and don't like. When I apply power, it starts in Neutral, pressing the direction button puts it into Reverse. I have to go throught the whole cycle to go Forward. What do I need to do to change this to start in forward as it should? Thanks

Nope, 2 motors. I'll make note of that as I have a steamer 681. Thanks anyway

I'm guessing that my E-unit has finally taken a dump as for the past couple years it would only work one way. When that happened I looked and there were no broken wires. I was running it last night when all of a sudden it stopped, triggering the direction button does nothing. The lights and the sound board are the only thing working. Ideas or thought's? Thanks

I don't know why it won't let me load pics, there smaller than what the board requires them to be? Go fig?

I scored a old Alco C628 #6701 a couple months ago that appears to have very little run time on it. With giving it a lube job it runs like a Williams should! Not knowing how many hands this has gone through, someone put a beacon on top of the cab. I think it's cool looking! But what I really want to know is what year/s did Williams produce this loco? Maybe 3 Rail can dig into the archives for me?? Here's a pic. Thanks

JB Jeff- If your looking for a more powerful transformer without spending a bunch. I have a Lionel TW that's a 175 watt that I'll let go for a good price.

I have throw my 2 cents on this as well.  I have purchased 3 dummy upgrade kits in the past for kitbashed projects and have had to get the side bolsters, couplers, etc.  to complete them. I told them what I wanted and got the parts no problem. With my latest project last year, I was told that they don't sell those and that I would have to by the whole truck assembly just to get the parts I needed. Now I have a extra set of trucks that I really don't need. When I questioned them on this I was told that it's always been this way, I said B.S. and what I have ordered in the past with no problems. I was told that they shouldn't have done this as it's not policy, I beg your pardon?
I sure hope that I never break a bolster or need a coupler for a loco, as this is just totally wrong! You might have better luck dealing with the Service Dept rather than Discustomer Service as they seem to be clueless about anything related to trains.
As a side note, I was told by upper Management that they have had problems with Customer Service that they are trying to fix. This was 3 years ago, don't know if anything has changed since then but from last years escapades, I'd have to say they haven't, JMHO.