g series circus train

[rick raymond]

the engine in this G series circus train broke years back it is fixed by a local guy, but it is whining very loud as I tried to give it power. Should I keep this or go with a new one, I need help as grandchilden love this train but i can't get it to work
Rick

[the Bach-man]

Dear Rick,
Give the service department a call.
They'll help you out.
Have fun!
the Bach-man