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request repair

Started by belo06, March 28, 2018, 02:11:39 PM

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belo06

impossible to request a repair with my email....... :-[

James in FL

#1
Well then, go to plan B.
Call them.
Explain the repair to them (Scale, loco type, DCC or not, problem, etc.
Ask about repair/warrantee costs, including shipping, you maybe responsible for this, maybe both ways.
Again ask, as I don't remember.
When all that's agreed upon, and payment is made, then get them to fix your email addy and password, for your account, before you hang up the phone.

Plan C is Snail Mail.


Good luck

Trainman203

I found repair dept. to be very responsive on line.