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DCC Crossover 44138 Issue

Started by deide, August 23, 2018, 12:33:55 PM

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deide

Hello Bach Man,

I just purchased a DCC Crossover #44138 and I am having an issue with it.  I have minimized the track to only include the Crossover, three straight tracks and the powered re-railer track.   The top (left) switch does switch via DCC control.  The bottom (right) switch has no issues.  I am using the E-Z Command Control Centre.  I contacted Bachmann customer service and they sent me here.  Suggestions?

Thank you,

Doug

Bucksco

Hard to diagnose without seeing it. Was the product purchased new? Check the bottom of the switch to see if the both frogs are powered - refer to the instructions for how to wire them. Sounds like a wiring issue.

deide

Thank you for the quick response.  Brand new, frogs are not wired and the unit came that way.

Regards,

Doug

Bucksco

I would check the wiring on the decoder and if you have no luck you can contact the retailer or the Bachmann service department for a replacement.

deide

#4
Will do, thank you for all your help

My retailer replaced my DCC Crossover and all is good.