Parts Ordering - Crashing error messages

Started by Pacific Northern, August 01, 2008, 01:54:25 PM

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Pacific Northern

Mr. B. When I try to order  a part from the Bachmann Parts section I can log in, identify the item the Product Code: H11409 ( the two HO trucks with the electrical contacts and washer and screws) When I complete the order I get an error message.

I have tried to contact the service department but I only receive the standard message of sending the item in for repair and the associated costs. There is no need to send the engine in for repair. I just need to be able to order the parts.

I replied to the e-mail from your service department as it is obvious that they missed the part of what I need. An electrical contact for one of the tender trucks.
Pacific Northern

Yampa Bob

This new site format has been crashing my computer every day. I need to order some parts, but after hearing all the problems I will just do without.
I know what I wrote, I don't need a quote
Rule Number One: It's Our Railroad.  Rule Number Two: Refer to Rule Number One.

pdlethbridge

have you tried sites like tower hobby or wholesale trains?

Pacific Northern

pdlethbridge

Why would I order specific Bachmann parts from Tower Hobby or Wholesale Trains?
Pacific Northern