OUR OFFICES, WEBSITES AND INFORMATION
 

Bachmann National Sales Office
1400 East Erie Avenue
Philadelphia, Pennsylvania 19124 USA
Telephone: 215-533-1600
Fax: 215-744-4699


Please send ALL Customer Service questions to service@bachmanntrains.com and ALL Parts questions to parts@bachmanntrains.com Or you can call 800-356-3910 (toll free for residents of the U.S. and Canada only) between 9:00 am and 4:00 pm EST.

For repairs, you can click on the "Service" link to be directed to our convenient service form.

If you have a General Model Railroading question, such as a question about layouts, using DCC, or how to add a decoder to one of our products, click the Ask the Bach-Man Forum icon at the top of this page.

All other questions can be directed to the Sales Department, sales@bachmanntrains.com. Please note that Service, Parts, and General Model Railroading questions will NOT be answered at the sales email address. In order to save time and get the most helpful response, please direct your inquiry to the most appropriate department.

Bachmann Industries Europe, Ltd.
Moat Way, Barwell
Leicestershire
LE9 8EY, U.K.
Telephone: 44-1455-8417565
Fax: 44-1455-841787
Website: www.bachmann.co.uk

Bachmann Industries Europe, Ltd.
Niederlassung Deutschland
Am Umspannwerk 5
D-90518 Altdorf Bei Nürnberg
Germany
Telephone: 49-9187-9722-0
Fax: 49-9187-9722-22
Website: www.liliput.de

Bachmann China Ltd.
Website: www.bachmannchina.com.cn
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