HO connection issue

[JNeely]

Im having trouble connecting the terminal re-retailer and the plug-in power wire on our HO scale EZ track.

YouTube video shows it's a simple push to connect, but ours won't connect despite ordering new parts to make sure we didn't have defective pieces.

Has anyone else had trouble, and can tell us what they did to fix it? Does anyone have any ideas on what might be wrong?

[jward]

Are you sure you have a terminal rerailer and not a regular rerailer? They look similar but the regular one has no contacts in the plug in recepticle. It can be maddening to have everything hooked up the way it should be, but to a rerailer with no internal wiring.