...to all!
the Bach-man
and all the Bachmann Family

This topic has been moved to HO.

http://www.bachmanntrains.com/home-usa/board/index.php?topic=25759.0

Duck!
Yes, he is here, and should make his way through the distribution network to your dealer in the next couple of weeks.
Have fun!
the Bach-man

Dear All,
As the On30 Community is well aware, several of our powered units have developed gear issues.
An "Open Letter" was published and sent to us. We recently sent the writers this response:

Dear On30 Community:

Thank you for bringing the gear quality concerns to our attention. We apologize for the problems you have been experiencing and are taking the following steps to resolve the issue:

1. We have set up a dedicated email address, On30support@bachmanntrains.com, where you can write to request free replacement gears or gear assemblies for the following five On30 models: Shay, Climax, Davenport 0-4-0, Railbus, and Rail Truck. These replacements will be shipped promptly, at no cost to you. We expect to have all the parts available June 1st. (Please do not write to us before then as the dedicated e-mail address will not be activated until June 1st.) You do not need to send us the defective gears or locomotive to request the replacement parts. Please note that these gears will be offered at no cost for a limited time only and we reserve the right to limit the quantity shipped to any one customer.

2. If you choose to send a locomotive that is no longer under the one-year warranty to Customer Service for replacement of broken gears, we will waive the repair fee. Again, this is a limited-time offer and we reserve the right to limit the amount of free On30 gear replacement service.

3. We are addressing this specific design issue beginning with our 2014 models. We will continue to strive to improve the quality of our products.

We have always prided ourselves on standing behind our products and we will continue to do so. Be assured that we are committed to earning your support for the future.

Sincerely,
Bachmann Trains


Have fun!
the Bach-man

Dear All,
Recently a question was asked regarding DCC equipped turnouts and Dynamis. Stan Ames was kind enough to answer:

Service Mode programming in DCC is a broadcast form of programming.  All decoders on the track (from any manufacturer that supports service mode programming) will be programmed at the same time.  This means that if one is programming the address (CV1) to say 16, then all decoders (locomotives, turnouts, accessories) will be programmed to have a value of 16 in CV1.   Note the address of an accessory decoder is CV512.  With Bachmann turnout decoders  CV1 is used to allow the turnout to be controlled by EZ Command and CV512 is used when you have a full feature DCC system.

So yes you will change the address of a Bachmann turnout decoder when it is connected to an "isolated" service mode programming track.

The instructions in all DCC systems that support service mode programming clearly state that service mode programming must be on an isolated section of track.  Normally only one locomotive is on this isolated section of track at a time.

Should the track not be isolated and instead connected to the layout, then yes all will be programmed.

Thanks!
the Bach-man

...from all of us at Bachmann!
the Bach-man

To all our Jewish friends, a very Happy Hanukkah!
the Bach-man

All:
SodorAdventures has been banned for 60 days. No further comment is necessary, or he will have company.
Don't make me stop this board!
the Bach-man

Dear All,
Happy New Year!
Thanks for making this board the positive place it is!
the Bach-man

Dear All,
Discussion is welcome, but please don't use the site for comparative pricing.
Thanks!
the Bach-man

From all of us here at Bachmann to all of you- all the best for 2011!
the Bach-man

Dear AAll,
The new items are arriving now. Among them are HO RS-3s, HO and N 70 Tonners, and the Sodor Lighthouse.
I hope to have a complete list Monday.
Happy Holidays!
the Bach-man

Dear All,
The service department has a good supply of replacement gears for these locos.
If you need gears, call and discuss your specific needs.
Thanks!
the Bach-man

Dear All,
I thought you Thomas fans might enjoy this site:
http://mickthornton.fotopic.net/c1697141.html
Have fun!
the Bach-man

...From all of us to all of you!
the Bach-man

To all of you from all of us!
the Bach-man

Dear All,
The LS Percy abd Troublesome Trucks have arrived.
Get 'em while they're hot!
the Bach-man

Dear All,
Well, sort of...
They have landed ans ar in US Customs. (Looks like Bucksco was right...!)
We'll get them out as soon as they're released. At least you no longer have to worry about shipwrecks and pirates!
Anticipate!
the Bach-man

Dear All,
Check with your dealer- they will be shipping soon!
Have fun!
the Bach-man

Dear All,
I posted this the other night, but apparently it didn't "take".
This is a new laser cut wood kit that really dresses up the O Plasticville Truss bridge:
http://www.micromark.com/DisplayGroup.aspx?displayID=9376
I  got four today, one in On30 and three in Standard gauge, and I think they're great.
Have fun!
the Bach-man