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Messages - Yard Master

#31
Hi Gtrains,

Please contact our service department and they will help you out.

https://www.bachmanntrains.com/home-usa/service.php
#32
HO / Re: HO consolidation Econami whistle list
December 26, 2023, 11:44:01 AM
Hi trainman,

I'll pass this along to Soundtraxx and see if they can provide a list.
#33
HO / Re: question on release date
December 26, 2023, 11:40:26 AM
Hi TheWinsconsinRailfan,

My records show that the DeWitt Clinton set first appeared in our 1982 catalog and was in the line through 1988. It was reintroduced with E-Z Track included in 1999.
#34
N / Re: 2-8-0 sound died ?
December 26, 2023, 11:36:40 AM
Hi propmeup,

Please contact the service department, they are open the rest of the week and can walk you through some additional troubleshooting.
#35
Hi Gtrains,

Do you have an HO or N scale Hudson?
#36
Hi ACDC,

We recommend to use a small amount of light gear oil (such as E-Z Lube item no. 99984) on the motor and wheel bearings, as well as conductive contact lube (E-Z Lube item no. 99981) for electrical pickups/contacts. You can use a small amount of grease on the worm gears, but use a light application to avoid jamming them.
#37
N / Re: 2-8-0 sound died ?
December 18, 2023, 09:13:52 AM
Hi propmeup,

Are you using a DC or DCC system? If you're using DCC it's possible you may have just muted the sounds by accident with function 8. This would be the first and easiest troubleshooting step to try before checking the internals of your 2-8-0.
#38
General Discussion / Re: Hogwarts 4-6-0
December 18, 2023, 09:10:00 AM
Hi lifeguarder,

The Hogwarts Express locomotive is a completely unique model based on a British design. The chassis and parts from the American Baldwin 4-6-0 will not fit it.

By "engine" are you referring to the motor? The Hogwarts Express section of our website shows we don't have the specific motor for the locomotive in stock, but if you contact the service department they can check if they have a similar motor from another locomotive that will fit. They can also help you troubleshoot just to check that there isn't a quick fix that can be done without a motor replacement.
#39
General Discussion / Re: EZ Command
December 14, 2023, 09:23:47 AM
Hi Brian,

Please send an email to service@bachmanntrains.com. They can check your warranty status and advise you on getting your E-Z Command repaired or replaced.
#40
Hi ACDC,

Following up on your thread about the Thunder Valley, your 63552 is the pre-redesign version of our N scale GP40, so it probably was unused new old stock. You can contact our service department for more troubleshooting.
#41
Hi ACDC,

The GP40 locomotives that come in our N scale sets were not designed to be DCC Ready. You may still be able to fit a decoder inside the body shell, but it will be a tight fit and they do not have a plug receptacle.

Does the cover on the underbody (the fuel tank) you mention have holes in it? If it does, you have our redesigned GP40 and that space is the speaker enclosure. You can place a speaker in the fuel tank if you do a sound decoder installation (and our DCC Sound Value GP40 already is equipped with one.) If there are no holes, you have an older version of the GP40 that is not DCC compatible.

Also, we do have the same redesigned GP40 available in separate sale, you can refer to this listing for more information.
#42
N / Re: In Need of 4 N scale shells..
December 11, 2023, 11:43:37 AM
Hi rockcandy,

We are out of stock of the B&O F7 shell but we have other roadnames available here:

https://estore.bachmanntrains.com/index.php?main_page=index&cPath=70_646

We don't have any GP7 shells at the moment.
#43
HO / Re: GE 44 tonner
December 01, 2023, 11:15:32 AM
Hi bapguy,

The DCC Sound GE 44 Ton switcher is scheduled to ship early next year. We have had to push back the arrival a few times due to lots of development and technical changes to fit a sound decoder and speaker into such a small locomotive. But trust us, it will be worth the wait!
#44
HO / Re: Re: Question for the Bachman
November 30, 2023, 09:04:43 AM
Hi Sawyer,

We recommend you contact the Service Department first. They'll be able to first help you troubleshoot to determine if there is in fact a decoder issue or if there is another problem. They can then assist you with repairs or ordering parts.
#45
Hi Basstrombone1,

Our current HO E-Z Track Turntable (item no. 46298) can be used on an analog layout. Even though the package says DCC, the appropriate switch and wires are included in the box for analog layout setup.

There is also a previous version of the turntable (item no. 46299) that has been discontinued, that was designed for analog operation only.